Most of the good services that we experience have a back story of someone who was not happy with the industry standards and that is exactly something that happened with Terry Kyle, the co-founder of WPX hosting. Not being able to find a reliable and fast server, Terry decided to create a reliable and fastest hosting company and hence the birth of WPX hosting.
The company was launched back in 2013 with a vision to create world’s fastest WordPress hosting provider with top-notch support and it looks like they still stand strong with their vision.
Let’s begin the breakdown of WPX hosting and see whether it fits your needs or not.
Skip to the Conclusion
If you would like to skip to the conclusion and see if WPX is one of our recommended hosting companies or not, then just tap on this area and you will be shown the final verdict for WPX Hosting.
RECOMMENDED
WPX has successfully earned our “Recommended Hosting” badge. It has passed all of our review parameters with good scores, however, it can be a bit more pricier than its peers but it makes sure that the value is delivered. You can go ahead with full confidence with WPX for your WP or WooCommerce website.
Chicago (USA), London (UK), Sydney (Australia)
Uptime Guarantee – 99.95%
Custom built CDN called XDN with 37 end points
SSD Storage
LiteSpeed Server + LiteSpeed Cache + OpCache (with all plans)
HTTP/2 enabled servers
Redis Cache (only for woocommerce)
Live chat, Email and Ticketing Support
Available 365*24*7
Average response time on live chat – 15 seconds
Quick & satisfactory resolution
Enterprise level DDoS protection (Hybrid)
Use of mod_security as a firewall
Free malware removal
Managed Web Application Firewall (WAF)
Brute-Force Protection
Two-factor authentication
Free SSL integration
28 Days auto backup
WordPress & WooCommerce
These are the things you get for free at WPX:
SSL, Website Migration, Malware Scan, Backup Restore, Automated Backups, Advanced Layers of Security, Domain Registration, Custom-built CDN, Website Speed Optimization, Website Fixes, Email Server
Pros & Cons
WPX Detailed Review & Details
WPX hosting seems to be a promising hosting when it comes to hosting WordPress websites since they have developed their entire infrastructure keeping WordPress websites in mind (Yes, you can also host woocommerce websites too).
Let’s breakdown the services being offered by them and see it is really is a good fit for you or not.
Datacenters & Reach
People usually ignore this aspect while choosing a hosting/server thinking what benefit this could bring but it is a very crucial aspect if you understand how it works. Having a datacenter close to your targeted audience directly affects the performance and more importantly, the way your visitor will behave with the website.
The closer the datacenter is, the faster your website loads.
Now let’s say your targeted audience audience is from the United States but you are hosting your website in Australia, this will affect the loading speed for those who are in the states, so, better choose a location closer to your targeted audience.
WPX hosting provides 3 datacenters which is less than industry standards. Hosting companies usually have 10+ datacenters for almost every major country/region but WPX has got only 3.
Now, before you judge the hosting based on this metrics, you must know that WPX provides free CDN (Content Delivery Network) to all its consumers which is a custom-built CDN called XDN with 37 end points spread across the world to improve speed & performance.
So, in WPX’s case, having just 3 datacenters is not a limitation anymore since they have got an extra layer of speed, XDN, to improve your website speed & performance.
Performance & Speed
Performance & speed matters a lot. If your website is not loading quickly then chances are your visitor will leave the website without even taking a look at it before it loads.
Let’s see how WPX is providing here to level up your website’s performance & speed.
WPX provides an uptime guarantee of 99.95% which lies between what other players in the industry are providing but in our tests WPX website hardly noticed any downtime, so it lives up to the expectations.
Their custom built CDN, known as XDN, really saves the day by providing 37 end-points that’s why the performance tested from various locations is almost similar even though the datacenters choice is quite limited.
On top of that they provide SSD servers, which is a basic requirement these days and almost every hosting/server company out there is using SSD, so, giving an extra point for this is not really justified, it will be like giving a specific car better scores just because it had tires (basic stuff and requirement).
For those who might say that this is a costly hosting company must know that they provide LiteSpeed Server + LiteSpeed Cache + OpCache with every plan they have to offer and it exponentially increases the website performance.
On top of that their servers are HTTP/2 enabled and they also have Redis cache, which is only valid for woocommerce.
WPX scores a really goof rating in Performance & Speed segment.
Customer Support
Technical things are bound to have technical issues and those issues need to be resolved at the earliest for one simple reason – EVERY SECOND COUNTS.
Having a 365*24*7 customer support by your side dedicated to you is something what we always recommend while choosing a hosting company.
Talking about WPX, then it offers 24*7 support through live chat and ticketing.
Most of the support they provide is through live chat and there are rare chances that they have to create a ticket and forward the issue to their team for better resolution.
The average time they took to respond to our live chat requests was 7-10 seconds. It looks like they are always sitting with their screens open in front of them. Post the first response, the later responses might take some time depending upon the issue you have reported and the steps they are following to replicate the issue and find a solution.
The responses are quick, friendly and patient.
Security
Most of the website owners take security measure for granted or they hardly care about them until their website gets attacked and they lose everything overnight.
WPX has taken security very seriously that’s why they have included the security measure in almost all their plans.
Let’s start with the most basic stuff, the SSL certificate. WPX provides free SSL to all the websites you host on their servers and setting up an SSL is quite an easy task at WPX. You will be able to do it in just 3-4 clicks and if you still find an issue, remember their customer support is lightening fast, just reach out to them and they will help.
The also provide managed WAF (web application firewall) to protect the servers along with Brute-force protection and 2-factor authentication for an extra layer of security.
They also provide free malware scanning along with automated backups which you ca restore for free. Now these backups can be used in any case scenario, for example, let’s say you made some changes to the website code and the entire website is gone, you can use the most recent backup to bring the website back to how it used to look before based on that recent backup.
WPX promises Advanced Account Security and it looks like they are doing their best to protect your WordPress/WooCommerce website and not to forget they also offer enterprise level DDoS protection too. WPX also uses mod_security as a firewall.
Pricing & Offerings
Let’s talk budget. We all know WPX is a bit on the costlier side but if you are looking for something reliable with an outstanding customer support, then you can definitely consider WPX at this price point as well. Here’s what the pricing of WPX hosting looks like:
WordPress Hosting Plans:
WooCommerce Hosting Offerings: